F.A.Q.
preparing for class/workshops
01.
what do i wear for a class/workshop?
Sturdy INDOOR sneakers
Loose comfortable clothing like a t-shirt and sweat pants
02.
what else should i bring to A clAss/workshop?
A PRE-FILLED water bottle to ensure you stay hydrated. Sometimes the fountains are not available / not working
An extra shirt to change into after class - but not mandatory
03.
CAN I SIGN UP FOR ANY CLASS/WORKSHOP?
We advice you to read all details in the description of the classes to ensure the class or workshop is appropriate for your level and other particular requirements.
04.
do you offer refunds for classes/workshops?
No, sorry! We are a small but mighty business that only run classes when we have interest. If we provided refunds to everyone (regardless of the very valid reason), we would not teach any public classes. Please respect our policy here.
05.
do you offer credits for missed classes?
If you miss a day of your 6-week adult dance program, you can do a make-up class within your 6 weeks. We do not credit pop-ups or workshops. Teens, Kids & Youth classes will have their designated policy found in the document attached to the sign up.
06.
can i film myself in a class/workshop?
Yes.
07.
Do you film and post the classes/workshops?
We ask all students prior to filming the class if they are comfortable with videos and/or photos. You are not obligated to be in any media and your wishes will be respected! If you agree to being filmed of have photos taken of you in class, we take this as verbal consent and may use this media for current or future content. Kids, Youth & Teen classes will have their parents sign our media form prior to joining class.
08.
can i sign up my 16 year old for an adult class?
No. Please sign them up for our teen classes (ages 13-17)
09.
I am sick and cannot make it to the classes/workshop, can someone take my place?
No, however on the rare occasion we may make an exception. Please contact us first prior to making a decision for yourself at alea@moovottawa.com
10.
I accidently signed up for the wrong class, can i get a refund?
We ask that you contact us first, pick a different class option and we can then consider transfering your purchase. We do not offer refunds.
11.
i did not like my class/workshop. can i get a refund.
We ask that you contact us first with your concerns about the class, however we do not offer refunds on any occasion. We may consider a-time credit for another class if we feel both parties can agree on a solution. Kids, Youth & Teen classes will have their parents sign our media form prior to joining class.
12.
WHERE ARE THE CLASSES?
Each season we move our classes between the Bronson Centre (221 Bronson Ave) or the Routhier Community Centre (172 Guigues Ave). Please ensure you've read the description of your classes or reference back to confirmation email sent to you (check your JUNK/SPAM)
12.
IS YOUR MUSIC VULGAR?
Music used is always in connection with its roots & culture. Meaning, some words used and the context may not be for everyone. Some folks may not enjoy the music used, so please be mindful all our music is directly connected to culture. If you decided to attend a class or an event, please be mindful that our music is our choice - except school programming & private parties we're hired for (always clean music). See our dance styles and class descriptions here
GENERAL QUESTIONS
01.
do you offer kids classes?
We now have our new Kids, Youth & Teen classes here and also our School Programs.
05.
when is your next event/battle?
The best way to stay updated on events/battles is through our Instagram
08.
where are you located?
We are not a dance studio but our current Ottawa programs function out of the Bronson Centre (211 Bronson Avenue) and Routhier Community Centre (172 Guiges Avenue)
09.
do you teach all ages?
Weekly classes are ages 7 and up.
Our school programs are grades JK-12
Our school workshops and private events are open to all ages
10.
do i need any experience to join?
Intro/Beginner classes welcome students with 0-1 year experience
Battles require some dance experience to join
12.
IS YOUR MUSIC VULGAR?
Music used is always in connection with its roots & culture. Meaning, some words used and the context may not be for everyone. Some folks may not enjoy the music used, so please be mindful all our music is directly connected to culture. If you decided to attend a class or an event, please be mindful that our music is our choice - except school programming & private parties we're hired for (always clean music). See our dance styles and class descriptions here